Customer Service Rep. (Full time) $12- $15 ph Puerto Rico Resveralife, Clasificados Empleos Puerto Rico
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San Juan PR 00600 San Juan
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Evite el Fraude


Resveralife
Customer Service Rep. (Full time) $12- $15 ph
Para trabajar la mayoria del tiempo en:

San Juan

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Contacto - Contact
Infinite Success LLC

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Resveralife Puerto Rico

# Clasificado 1379977

Evite el Fraude (Consejos)

Evite el Fraude
  • Haga negocios localmente y en persona
  • Si un anuncio parece demasiado bueno,
    probablemente es una estafa
  • Encuentre la persona en un lugar público
    como el banco o centros comerciales
  • Recomendamos que haga negocios en sitios publicos de mucho tráfico
  • No envie dinero , ni Mercancia
  • Alerta con Giros, Money Orders
  • ClasificadosOnline NO
    lo llamará para pedir su contraseña
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Descripcion

The ideal candidate is a passionate professional dedicated exclusively to the customer care program and is responsible for providing an authentic, world-class customer experience for our customers via phone and e-mail. The representative will assist customers with all aspects of customer service including complaints, facial appointments, facilitating returns and replacements, and escalated issues across all product lines—skincare. The representative utilizes a variety of resources and information to assist customers in a courteous and professional manner providing best-in-class customer service. As part of the role, the representative will manage weekly reports of customer experience targeting sales analytical reports, email campaigns and facial bookings per store.

 

 

Requisitos - Requirements

REQUIREMENTS: • Excellent interpersonal skills; strong oral and written communication skills • Able to work at a desk for scheduled shifts • 1+ year of experience in Retail or Customer Care • Strong sense of urgency, demonstrates ownership, high energy, and team player • Flexible, adaptable and willing to take on new challenges • Detail oriented with a focus on quality and accuracy/ ability to multitask QUALIFICATIONS: • Bilingual • HS Degree or equivalent required. Associates or Bachelor’s degree preferred • Working knowledge with Microsoft Office programs (Outlook, Excel and Powerpoint) • Strong analytical and problem-solving skills • Able to type at least 35 WPM with proper spelling and use of grammar • Able to use effective and probing questioning and listening techniques to identify customer needs • Able to learn and work independently as well as in team environment


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